Host knowledge base

Help for hosts

Operate a professional listing: pricing, calendar, business demand, service locations, and payouts from one workflow.

Listing quality

Clear photos, accurate features, and honest condition notes reduce cancellations and disputes. Keep registration and insurance details current where the product asks for them.

Calendar & daily pricing

Block personal use and maintenance windows. Use per-day overrides for peak weekends or events so search results always match what you intend to charge.

Business demand & charts

The Host business page shows illustrative before-and-after revenue charts for teams that add corporate and multi-day demand. Charts are educational; your actual earnings depend on utilisation, pricing, and market conditions.

Service location playbook

Standardise check-in: licence check, exterior walkaround, fuel policy, mileage baseline, and accessory inventory. The same routine protects you on busy days.

Fleet at scale

Use fleet views and vehicle calendars to stagger maintenance and avoid double bookings. Align naming and tags across vehicles so staff can find the right unit quickly.

Payouts & compliance

Keep payout methods and tax identifiers accurate. For statement questions, use owner payout support after sign-in so our team can reference your ledger securely.

Reading the business analytics preview

On the Host business page, the chart compares a baseline month with a scenario that includes more corporate-style utilisation. Use it to explain to partners why listing on GetGo can fill mid-week gaps. It is not a forecast of your personal dashboard numbers.

View Host business analytics

Host FAQs

How do I set different prices for certain dates?

Open the vehicle calendar from your owner tools and add daily price overrides for the days you want to premium or discount. Renters see the effective nightly or daily rate that matches those dates.

What happens if a renter returns late?

Late return may block the next booking and can incur extra charges per your listing policy. Document the return time and condition, then coordinate with support if you need to move another guest.

How do business bookings differ from leisure trips?

Companies often need longer windows, predictable pickups, and invoices. The Host business page describes why that demand matters; you still manage the trip from the same owner dashboard.

Where do I get help for fleet or payout issues?

Sign in as an owner and use fleet support tickets or the payouts help page. That routes your request with the right account context and reduces back-and-forth.

Can I pause all bookings quickly?

Use calendar blocks or unpublish the vehicle if you need a hard stop. Remember active trips still need to finish or be coordinated with renters and support.